Frequently Asked Questions about Los Angeles Charter Buses

Whether you want to know the cost of your bus rental, what types of buses you can rent, or if you can eat and drink on your bus, Los Angeles Charter Bus Company has the answer for you. Read on for details about what it’s like to rent a charter bus with us, or give us a call at 310-667-6197 and speak with a reservation specialist. Our team is available 24/7 to answer questions and help you with your rental booking process!


Quotes and Prices:

How much will my charter bus rental cost?

When you call us at 310-667-6197 and tell us about your trip, we’ll give you a personalized, no-obligation quote for your charter bus rental. To get an idea of how your price is calculated and what to expect for your quote, read How to Calculate your Los Angeles Charter Bus Rental Cost.


What’s included in my quote?

Your quote will include the cost of professional driver service, fuel, insurance, and use of your bus for the duration of your trip. Your total quote is influenced by myriad factors, such as distance traveled and the length of your trip, and in general you’ll be charged by the hour, the mile, or the day.


What’s not included in my quote?

Some costs and fees related to your trip won’t be included in your quote. This includes driver gratuity (a cash tip of 5-10% of your total quotes is typical), any parking fees or cleaning fees, premium service requests, and lodging for your driver in the event of an overnight trip. We recommend carrying enough cash with you onboard to be prepared for any fees.


When do I need to pay?

Once you make a reservation for your charter bus rental, you’ll be required to pay a deposit of 10-30% of the total cost of your trip. The full balance is due no later than 14 days prior to your trip.


How do I pay?

You can pay by check, credit card, or via wire/ACH. If your organization wants to use a purchase order, let your reservation specialist know when you call.


Bus Types and Trip Options:

What bus rental services do you offer?

We offer group transportation services in Los Angeles for dozens of trip types, events, and travel needs, including weddings and wedding events, sports team transportation, corporate shuttle services, school field trips and university events, Los Angeles bus tours, and private charter bus rentals for any and every occasion.


Where do you offer your bus rental services?

Los Angeles Charter Bus Company provides charter bus rental services for Southern California’s top destinations. You can book a bus rental with us for trips and events in cities including Los Angeles, Bakersfield, Long Beach, San Luis Obispo, Santa Monica, and Thousand Oaks, and for travel to and from Los Angeles International Airport (LAX).


What kinds of charter buses are available for rent?

When you book with Los Angeles Charter Bus Company, you can choose from different types of charter buses and minibuses to rent for your trip or event. A motorcoach for up to 56 passengers is available for a large group or long-distance travel. For smaller groups, 25 passenger minibus rentals, 20 passenger minibus rentals, and 18 passenger minibus rentals are available.


What amenities or features are available with my bus rental?

Charter bus amenities vary by make and model of your bus and can include onboard restrooms, a DVD player and TV monitors, WiFi and power outlets, undercarriage storage, reclining seats, and air-conditioning. If you want to ensure your charter bus rental includes a specific amenity, please request it when you call us at 310-667-6197.


Trip Planning and Onboard Rules:

What is your cancellation policy?

If you cancel your charter bus rental booking more than 14 days before your trip, you won’t pay the full cost of your trip. However, we won’t be able to refund your deposit. If you cancel with 14 or fewer days before your trip, unfortunately it’s not possible for us to provide refunds and you’ll be charged the full cost of the trip.


What if our travel plans change after we book our rental?

If plans change, call 310-667-6197 to speak with a reservation specialist and see if we can accommodate you. For example, call us if you want to change pick-up or drop-off locations, add more passengers and need a larger bus or an additional bus, or need special accommodations such as an ADA accessible bus.


Do I need to find parking for my charter bus rental?

You may be responsible for finding parking at hotels, event venues, and any location where the bus needs to wait for you for an hour or more. To find parking at a hotel or event venue, try calling their customer service for charter bus parking information.


Can we eat and drink on the bus?

Yes, food and drinks are allowed on most motorcoaches.


Can we drink alcohol on the bus?

There is no law in California prohibiting passengers over 21 years old to consume alcohol on board a charter bus rental. However, under the California Under-21 Safety Law, any member of the charter bus party under 21 needs to have a designated chaperone. If you want to consume alcohol on your charter bus, tell your reservation specialist so they can know how to best accommodate you and prepare you for your trip or event.


Can we smoke on the bus?

Smoking on your charter bus rental is prohibited and may result in a fine.


Do we need to clean our charter bus rental?

There will be no need for deep cleaning like sweeping, scrubbing, or wiping windows, but you and your group are encouraged to throw away trash and clean up any spills to avoid a cleaning fee.


Should I tip my driver?

We recommend giving a cash tip of 5-10% of the cost of your trip.


Can my driver provide other services?

Your driver can be available to provide premium services like a meet-and-greet at an airport or help load and unload luggage. If you might need additional services and assistance from your driver, please tell your reservation specialist when you call us at 310-667-6197.


Will my driver need to take breaks?

Drivers can only operate a bus for 10 consecutive hours. At that point, they’re legally required to take an 8-hour break. If you’re planning an overnight trip, please note you will need to book a private hotel room for your driver each night.


Can I drive my charter bus rental bus?

No, you are not permitted to drive your charter bus rental in any event or for any reason. A licensed, professional driver will operate your bus rental for the duration of your trip.


Renting a Bus with Los Angeles Charter Bus Company

Have a question not listed here? Call our 24/7 reservation team at 310-667-6197 and ask us anything!